Privacy and cookies

Who we are

The controller is ONE LIVING CAPSULES S.A., 5th km Larissa–Athens National Road, 41500 Nikaia, Larissa, Greece, VAT no. 802549672 (Larissa tax office), GEMI 178439340000. For anything about your details, write to info@oneliving.gr or call +30 2410 614646.

For data protection matters: design@gagos.gr.

What we collect and why

When you fill in the enquiry form: surname, first name, phone and/or email, the product you are interested in and your message. We use them only to reply to your enquiry and give you information or a quote, on the basis of your consent (the box you tick in the form) and of the steps before a contract that you ask for.

We do not sell your details, and we do not send you newsletters unless you ask for them.

Where your details go

The form sends your details by email to info@oneliving.gr, through the company’s email service (Google Workspace). The site is hosted by Cloudflare, which also protects the form from automated messages (Cloudflare Turnstile). These providers process the data on our behalf and may transfer it outside the European Union, with the safeguards of the GDPR (standard contractual clauses / EU–US Data Privacy Framework).

How long we keep them

We keep enquiry messages for as long as we need to deal with your enquiry, and at most 24 months after our last contact, unless a contract follows, in which case the legal retention periods apply.

Cookies and visitor statistics

The site works without cookies. With your consent («Accept» in the cookie message) we use Google Analytics 4 for anonymous statistics (which pages are read, from which country and device). To do so, Google stores two small files (cookies) on your device for up to 2 years: a random number, so we can count how many different visitors came without knowing who they are, and one that remembers the current visit. If you choose «Reject», Google Analytics does not load at all.

The site remembers your choice («Accept» or «Reject») for 6 months, so it does not ask on every page. You can change it at any time from the «Cookies» link at the bottom of every page; with «Reject» we also delete the Google Analytics cookies.

The form’s protection (Cloudflare Turnstile) and the YouTube videos on the Press page, once you play them, have their own terms.

Your rights

You can ask for access to your details, their correction, deletion, restriction or portability, object to their processing and withdraw your consent at any time, by writing to info@oneliving.gr. If you think we are not keeping to the law, you can turn to the Hellenic Data Protection Authority (www.dpa.gr).